30
Jun

What You Should Look for in Your Microsoft Office Support Package

c20For many businesses moving over to cloud computing options, the process can be daunting and present many potential hiccups. Regardless of this, there are many benefits to these new solutions that have meant that companies are making the leap anyway, reaping numerous rewards such as improved efficiency and greater collaboration in the workplace.

With that said, often a great level of support is required when initially migrating to these services and in the first phases of getting to grips with them. Furthermore, ongoing support can be considered extremely valuable in many instances.

One of the most popular cloud tools available today is Microsoft Office 365, which is a cloud based application including a variety of Office tools. This has numerous advantages, including the familiar Office applications in a more collaborative and accessible package that also feature frequent updates and improvements without the need to purchase an entirely new package.

Again, moving over to this collection of cloud tools can be stressful and difficult for some businesses, and investing in a support service can have untold benefits. Regardless of what your company hopes to achieve from implementing Microsoft Office cloud tools, here are several things that you should look for in your Microsoft Office 365 support package.

Firstly, look for training in using the tools and making the most out of the features. Many support packages will not include training, but the best options out there will. This is because your staff knowing how to problem solve when using their applications drastically reduces time spent on seeking outside help for difficulty using a tool.

In addition to this, those using this cloud solution may be familiar with the workings of Microsoft Office applications in software format, but might be completely new to some of the most beneficial features of the cloud version. For this reason, getting training can help a company really make the most of the features available to them, giving them a competitive edge in the marketplace.

The second thing that you should look for in your Microsoft Office 365 support is emergency support at all the times when your business is running, whether that is 24/7 or simply 9 to 5. Running into difficulties during the busy working day can cause huge problems for a business, and a great deal of time and profit can be lost.

Streamlining the problem solving process with adequate training and then reliable and fast emergency support will mean these hurdles are overcome in record time, with minimum negative impact on your company. This can lead to huge differences to your business success over weeks, months and years.

The key is to look for emergency Microsoft Office 365 support that is suited to your communication preferences and that works on the same timescale as you do. If you need someone to answer your queries as you work on important projects to be due before a midnight deadline, find a service that can offer just this, and do not compromise.

A third and final thing that you should look for in your Microsoft Office 365 support is the experience and expertise of the company that is providing you with the service. It very easy for an individual to assign themselves the label of cloud computing expert without any real accreditation, experience or passion for these particular solutions.

Instead, for the best support, look for a company whose expertise lies here, with a wealth of combined experience and proven problem solving abilities that can give your own business the best cloud computing experience.

Not only will these service providers be able to deal with your requests quickly and efficiently, but they will also be able to laser in on your issues and offer the most appropriate and intelligent solution every time.

21
Jun

Top 5 Cutting Edge Telematics Trends to Watch For

c19The latest telematics market trends continue to point towards providing in-car connectivity and by 2016 2G network connectivity will be a thing of the past. Therefore, it goes without saying that there’s a huge market potential that still remains untapped as far as the telematics ecosystem is concerned.

In the recent past, we have seen that providing connected cars has taken a new momentum and every car maker is gearing up to facilitate connectivity that offers powerful network technologies even as faster networks like 3G and 4G are emerging. For example technologies supporting real-time driver safety instruction, fleet maintenance programs, including fuel and productivity tools are now available worldwide for vehicle users to peruse – all this at the same price points as previous years’ tech.

According to Ernst & Young, by the year 2025 the market penetration statistics is expected to be 88% for new cars. This is a new paradigm shift as far as in-car connectivity of integrated telematics is concerned. In the US alone, by 2025, 16 million new cars are going to be equipped with embedded telematics. Let’s quickly take a look at the hottest trends in the exciting world of telematics today.

Top Market Trend 1: Mapping to a Safer, More Efficient Intuitive Mechanization

In the rapidly evolving world of telematics, the topmost exciting innovations like GPS tracking or map navigation systems alone have begun to empower both managers and drivers to associate with online platforms and encourage real-time communication on the go.

Although the GPS tracking system took hold about 10-12 years ago and has quickly become a mainstream telematics service, it is still counted as one of the top technologies that directly communicates with your car and transmits information such as providing maps, heavy rain up ahead, weather reports, wheel sensitivity, traffic alerts, reducing speed, etc. with day-by-day, hour-by-hour, and meter-by-meter accuracy.

Top Market Trend 2: Autonomous Cars Becoming a Reality

Back in 2013, the first so-called ‘autonomous-drive’ car has been driven in Japan. ‘Autonomous-drive’ or driverless car is attracting the most buzz. While these voice-controlled vehicles are already in operation, albeit in test versions and not as yet produced commercially, but there’s no stopping the fact that such cars are going to be available sooner than we think. Maybe as early as 2020, you can see a car with all its latest voice and touch controls, zooming past you on the street.

Top Market Trend 3: Greater Smartphone and Tablet Integration

Smartphones, iPads and Tablets have become a business staple nowadays. They are not a novelty anymore, but at work as highly personalized tools for users to take advantage of. So, no wonder then that these smart omnipresent new-age gadgets have become an easy platform for integrating telematics into them. Smart-phones, or for that matter tablets, create a seamless IT operation that can work hand-in-hand with the latest advanced telematics solutions – whether you are in your car, home or office, or even during your leisure time, it can give you exact specifications and deliveries meeting your every need.

Mobile apps on your smartphone facilitate connectivity that allows drivers to control their car remotely; you can check your car’s performance, safety and security by communicating with it in real-time and on the go. Rising consumer demands of tech savvy people have made sure that the telematics market continues to grow. Overtime, this Vehicle-to-Infrastructure Solutions(V2I) feature will also allow inter-connectivity between two connected cars that will bring about an increasing need for machine-to-machine (M2M) connectivity as well.

Top Market Trend 4: In-Vehicle Infotainment!

There’s a palpable excitement around infotainment in the automobile industry and amongst vehicle users. And the world of telematics doesn’t exempt from this euphoria, and why should it, especially when there’s an ongoing love affair with the social media networks.

According to the latest report published by Allied Market Research, by the year 2022 the in-car infotainment market will witness a double digit growth at an expected CAGR growth rate of 13.3% to reach $33.8 billion in total revenue.

With an unmistakable presence of great options or high-performance interfaces like Bluetooth and Wi-Fi, touch screen audio or even audio, video, GPS-based navigation systems, interactive voice recognition services, live media streaming service, phone pairing features, among others, it is a given that the entertainment quotient in the infotainment industry will have a lion’s share in terms of loyal followers and making it quite easier to gain new markets and customers. To be sure, this is just the beginning of things to come.

Top Market Trend 5: The Impact of the ‘Internet of Things’

The diversity of the Internet of things (IoT) is set to profoundly impact the telematics ecosystem. With the combined power of interconnection of everyday objects via the internet, the “car of the future” will be increasingly intelligent, “wearable”, interconnected and seamlessly accelerated.

What’s more, in the grand scheme of things of IoT, the car itself will become smarter than it is now as it will start leveraging key IoT enabling technologies that will directly address the virtual realm of real-time information, infotainment, and social networking with aplomb.

In the IoT environment, the car can only literally be a big data in motion problem which has become the proverbial poster child of this so-called IoT revolution where M2M (machine-to-machine) is a parent and Telematics is a grandparent and IoT is a child. We must realize that this is a third generation family, with similar DNA that is. All three generations are here to impact our lives.

14
Jun

How a Computer Repairs Service Can Save Your Business Time and Money

c18IT plays a crucial role in many different types of business today, ranging from start-ups and solo enterprises right through to the huge multinationals that dominate the marketplace. Regardless of the scale and industry of the business, great IT support is often the linchpin that keeps these enterprises functioning as well as they should.

A significant part of this aspect of business is ensuring that all IT equipment is running effectively and correctly at all times. Whether this means that communication devices such as phones and tablets are functioning optimally, or whether more complex computers are running without a hitch, having equipment that works well all of the time is very important.

There are many reasons, therefore, why investing in a computer repairs service is fundamentally important for business. Although it is tempting for companies to just run to the nearest expert or service provider in times of need, this lack of planning and foresight can be costly for business.

This is true for several different reasons, the first being that this can result in unnecessary delays and the loss of productivity in the workplace. Of course, this then often means a drop in profit for a company and very disgruntled customers. Instead of looking to find a Samsung or Apple computer repairs service on an ad hoc basis, hiring a regular repairs provider could be extremely beneficial.

If you have specific branded technology such as Apple or Toshiba computers, finding a local provider can be difficult on an ad hoc basis, and it is not always guaranteed that work will be able to be carried out under warranty and that all the parts necessary will be in stock when you need them. There is also the risk that repairs service will be too busy with regular clients when you need it most.

You also have the uncertainty of not knowing whether the quality of the repairs will be good enough when you seek out this service on an ad hoc basis, and you may find that repairs are tardy and simply not up to scratch.. In the worst case scenario, you can find yourself returning to the repairs service provider frequently for expensive follow up repairs.

All of this can cost time and money for your business, which is what you ultimately really do not want. On the contrary, hiring a regular Toshiba, Dell or Apple computer repairs service can ensure that none of these complications arise.

Choosing a repairs provider in advance can give you the chance to find someone that is capable of delivering an excellent service every time. You will have the chance to check testimonials and client references and also get to know the expertise and experience of the team. You will also get the chance to find out if repair work can be carried out under warranty.

Finding a repairs service like this can also give you the chance to manage your IT repairs budget better, as many of these service providers will run a support package where you pay a set amount each and every month. This could initially seem like a more costly option, but – as with other services like car breakdown companies – the guarantee of help when you need it most is priceless.

You can also be assured of timeliness when it comes to getting your repairs carried out, as – due to the fact that you are already a regular and paying customer – chances are that you will be first in line to get your problems dealt with to a high standard.

Although companies might be reluctant to invest in a regular Dell or Apple computer repairs service, there are in fact so many benefits to doing this that it would be a disadvantage to business to not even consider it. Ultimately, the time and money saved could make a huge difference for any company that heavily relies on technology.

4
Jun

The Signs of a Great Cloud Computing Consultancy Firm

c17Many of us today in the business world are familiar with cloud computing and the purported benefits that it can bring to our companies. From easy to use and increasingly collaborative office tools right through to accounting and inventory solutions, there are more great cloud computing offerings that ever before vying for our attention.

Indeed, implementing the right cloud tools for any particular business can lead to great rewards, including greater efficiency, more employee satisfaction in the workplace and greater productivity. All of this as a whole leads to greater profits and better competitiveness in a saturated global marketplace.

However, chances are that if you are thinking about implementing cloud solutions, you will need to find an expert to assist you. This can mean finding expert to help you migrate over to cloud services and it can mean an expert to provide you with emergency support and assistance as and when you need it.

With many cloud computing providers around today dealing with needs like these, it helps to know how to recognise a great company to hire. Here are the signs of a great cloud consultancy firm, and why these traits will make a difference for your company.

Firstly, the best cloud computing providers will have passion for cloud computing, and will have a proven track record of devoting themselves to this particular area of technology and the benefits that it can bring to consumers.

Those that are passionate about the tools and the services that they provide are best equipped to bring the best of the tools available to your company, helping it thrive. Those who are passionate about this particular technology are also far more likely to be up to date with developments and new options on the market, bringing you the best of what is available at that moment in time.

In addition to passion for cloud computing, the best providers of these services will also have a proven record of helping their customers make the change to cloud applications seamless and hassle free. It is one thing to truly believe in the benefits of this technology and another to be able to help people reap the benefits of it, and experience is crucial in proving this.

Ask any cloud computing providers that you are thinking of hiring exactly how they have assisted companies just like yours move over to cloud solutions. Also, follow up these references to ensure that you hear client feedback too – you should be looking for happy customers who have really noticed a positive difference in their businesses.

The next thing to look for, in addition to passion and experience, is a commitment to customer service and client satisfaction. This manifests itself in several ways, including a commitment to great, open communication with clients, along with openly asking for suggestions and feedback.

The best cloud computing providers will be tuned into their clients’ needs and will want to deliver them the best service at all times. It is not a case of simply making a profit, it is a case of dedication to helping clients embrace these new solutions with the best results every time.

This is something that is hard to gauge, but looking at the depth and quality of service of any particular company is a key indicator of a dedication to customer service. This can include many contact methods, timely and helpful responses every time you have a request or worry, and regular follow ups from staff. All of these mean that you will be able to rely on help when you need it.

These are just a few of the signs of an expert cloud computing provider that you can rely on to bring the best results to your business through cloud computing solutions. By looking for passion, proven success and a dedication to customer service, you will be assured of working with a company that strives to deliver the best for your business every time – and is capable of doing it too.